Dear DirecTV customer service reps,
When I tell you that I’m trying to check on the status of a rebate, but that your rebate website is down and your rebate call center is unresponsive, it is NOT AT ALL HELPFUL to explain to me slowly, like I’m a total dumbass and can’t understand multisyllabic words, that I need to check the rebate website or call the rebate call center. Yeah – the ones that I JUST TOLD YOU aren’t working, but are in fact crashing my computer and hanging up on me, respectively, and have been doing so for a week.
Eat a dick.
Love,
Kathy
